FAQ
Frequently Asked Questions
What makes silk pillowcases better than cotton?
Silk is naturally smoother and creates less friction against your skin and hair while you sleep. This means fewer sleep creases on your face, less hair breakage and frizz, and a cooler, more comfortable surface to rest on compared to cotton.
Will a silk pillowcase actually improve my sleep?
While the pillowcase itself doesn't put you to sleep, it removes small discomforts that can disrupt rest — like overheating, friction against sensitive skin, or hair tangling overnight. Better comfort throughout the night supports deeper, more uninterrupted sleep.
How do I wash my silk pillowcase?
Hand wash in cold water with a gentle, pH-neutral detergent, then lay flat to dry. Avoid the washing machine, bleach, and fabric softener, as these can damage the silk fibers over time. If machine washing is necessary, use a mesh laundry bag on a cold, delicate cycle.
Is silk hypoallergenic?
Yes. Silk naturally resists dust mites, mold, and other common allergens, making it a good option for people with sensitive skin or allergies compared to synthetic materials.
What size pillowcase do I need?
Our pillowcases are designed to fit standard, queen, and king-size pillows. Check the size guide on the product page to confirm the best fit for your pillow.
How long does shipping take?
Orders are processed within 1-2 business days and typically arrive within 8-10 business days, depending on your location. You'll receive a tracking number by email as soon as your order ships.
Do you offer returns or exchanges?
Yes. If you're not satisfied with your order, reach out to us at [support email] within [X] days of delivery, and we'll help sort out a return or exchange.
Is my payment information secure?
Yes. All payments are processed through secure, encrypted checkout, and we never store your card details directly.
Can I track my order?
Absolutely. Once your order ships, you'll get an email with a tracking number and link so you can follow your package the whole way.